Registry of Motor Vehicles/Department of Transportation
Replacement plates may be ordered from an RMV Service Center or over the phone (857-368-8000 or toll free 800-858-3926). The fee is $10 per plate. You will be issued a temporary plate permit to keep in the vehicle until the plate arrives. You may obtain an inspection with this permit, if needed. If both of your plates were lost or stolen, you must obtain a new set of plates (new plate/registration number) from an RMV branch.
Unfortunately, green plates cannot be replaced with the same number. You may exchange them for two new red ones (new plate/registration number) for no fee by visiting an RMV Service Center with a signed and stamped Application to Swap Plates (RMV-3 Form) (provided by your insurance agent).
The RMV is NOT recalling green license plates. By state law, Massachusetts license plates must be readable from 60 feet away. Any green or red passenger plate, which has lost its reflective coating or paint, must be replaced. You can be cited by law enforcement for this violation. Also, your vehicle will be ineligible to pass the yearly required state safety inspection.
The RMV encourages vehicle owners to swap illegible plates for a set of red plates at no fee. Faded and illegible plates can be swapped at any of the RMV’s Full Service Centers.
Massachusetts Department of Transportation (MassDOT) and the Registry of Motor Vehicles (RMV) have launched a partner program with statewide Councils on Aging (COA): RMV Near Me. This program provides additional service locations at which senior citizens can receive assistance processing routine Registry transactions online.
To date, more than 50 Councils on Aging (listed below) are participating in the program. COA staff were trained by RMV staff and are now able to assist residents with conducting online transactions as well as help to locate important RMV forms, documents and resources online.
Participating Councils on Aging: Adams, Amesbury, Athol, Bellingham, Blackstone, Blandford, Brewster, Brimfield, Brockton, Clinton, Chester, Dartmouth, East Longmeadow, Easthampton, Erving, Framingham, Franklin, Gardner, Gloucester, Granby, Great Barrington, Halifax, Holden, Huntington, Lawrence, Littleton, Longmeadow, Merrimac, Methuen, Middlefield, Middleton, Millbury, Monson, New Bedford, Newton, Nahant, Peabody, Pembroke, Pittsfield, Plymouth, Rowley, Russell, Scituate, Sharon, Sheffield, Spencer, Wakefield, Wales, West Boylston, Westford, Westwood, Wilmington, Winchendon, and Woburn.
See the full announcement at the RMV website:
The Registry of Motor Vehicles has launched a new web page for veterans. You will find information about special services and privileges that are available under state law. The page also provides necessary documents to assist veterans in completing RMV transactions.
Since phone wait times have skyrocketed again, the RMV suggests their Customer Assistance Bureau‘s Problem Resolution line may be a solid option. The number is 857.368.8080.
For 1st time, all #MA Regional Transit Schedules now on @googlemaps
The RMV no longer sends license renewal reminders
New Registration Law for Individuals
- The applicant’s driver’s license number; OR
- The applicant’s Massachusetts Identification Card number, issued to the applicant under M.G.L. c. 90, Section 8E; OR
- The applicant’s Social Security Number (SSN); OR
- Other proof of legal Massachusetts residency
In July 2012 The Division of Insurance produced a document to answer Frequently Asked Questions About At-Fault Accident Surcharges for Personal Automobile Insuarnce Policies.
Check out the website for the Department of Transportation
The Mass DOT is always adding new upgrades to the website. You can now cancel your license plates online and print out a plate return receipt at home.
We will be updating this page with new registry information. Contact Us with questions you want us to answer.
Electric Vehicle plates have been distributed to all RMV branches. Electric Vehicle plates are available in all branches for passenger vehicles and commercial vehicles that are either electric powered or are hybrids.
There is no special plate fee; standard passenger or commercial registration fees will apply. Electric Vehicle plates will not be available as vanity or reserve plates.
From the Registry of Motor Vehicles:
A stopper will prevent customers with an “X” number for a primary or secondary license number from processing a registration renewal or ordering special plates through the following services:
- New Registrations
- Registration Transfers
- Plate Swaps
For a complete list of acceptable documents please see the Acceptable Forms of Identification section in the Drivers Manual located on the RMV website Here
The RMV previously announced that the Class D and M license reinstatement policy has changed. Previously, a customer was required to take and pass a new learner’s permit exam and road test for all suspensions of one year or more. This has been changed to apply only to suspensions of two years or more. To reinstate a Class D or M license that was suspended for two years or more, a customer will be required to take and pass a new learner’s permit exam and road test. Note: Commercial Driver License and Junior Operator License reinstatements are not affected by this change.